About Us - Gentlecare Natural Pet Products

Our Passion is Animals, Our Mission is Natural Healing

Gentlecare Natural Pet Products is a creative, passionate and visionary company led by Pearl Kam. Pearl appreciates and understands animals deeply. She founded this company to return her love and gratitude to the animals who taught her so much. In fact, they transformed her.

"I am here to help the animals who, in turn, help the humans in more ways than we know." - Pearl

Our Mission

Our mission is simple:

1. To educate animal guardians the most holistic ways to raise, train and take care of their animal companions.


2. To provide pet owners with tools and services to resolve their pet's health problems and behavior issues naturally.


3. To continuously learn and grow to bring the most evolved ways and information for animal lovers to help their pets.

While we adore animals, we also understand via our own experiences the stress, worry, frustration you go through when your pets are not feeling well or behaving in a challenging way. That is why we offer you peace of mind and convenience through:

• Safe, effective and innovative products


• Caring customer support even after you purchase


• Individual attention through our consultation


• Empowering information through our database for making sound lifestyle choices for your pets


• Practical workshops to help you understand and care for your pets

Our Philosophy

Pearl has been interested in natural healing since 1990. She has studied with many teachers and adapted human healing modalities to animals. Pearl realizes through experience that in order to heal thoroughly, often several healing techniques need to be combined.

This is why she integrates homeopathy, herbs, TCM concepts, natural nutrition, supplements, functional foods and other natural methods in her store to help pets heal. Not bandaid solution but healing from the inside out and outside in.

Most manufacturers design their products to make your pets feel better (palliate) but not to heal thoroughly. Others suppress symptoms, so they disappear temporarily, only to come back with a vengeance - deeper, more damaging than the last time. Pet lovers keep buying the same products from these manufacturers which make them very happy indeed.

At Gentlecare, we want to help your pets heal as completely as possible. We believe if we succeed in that, you will tell other pet lovers about us and you will come back to us when the need arises. And if all pets are healthy all the time on this planet, then we'll simply redirect to help human instead :)

Our Diligence

Pearl hand picks all products for the store from the best of the best, including our own WildPets brand, from seasoned herbalists, healers, scientists, innovators, nutritionists, veterinarians, flower essences pioneers, animal behaviorists and pet psychologists.

When Pearl first started, she wanted to sell existing products. Unfortunately, her research showed that most natural pet healing products on the market do not meet her strict standards of efficacy, safety, speed of healing, specificity, ease of use (pet's view) and convenience (human's view). So Pearl decided to create her own products only if it does not exist or she can make it much better. The result is the best mix of WildPets and other brands of products in our store.

People tend to assume that natural ingredients are 100% natural and safe. From our research, some natural ingredients have been altered through processing (e.g. ionic silver) and others add synthetic chemicals to a natural product (e.g. grapefruit seed extract). Unless you are shrewd, it can be confusing and down right deceptive.

Our R&D department evaluates products, including our own, for their efficacy, holistic approach, natural fresh ingredients, taste and feel, manufacturing process, safety and the consciousness of the people who makes them. Our strategic partners are intelligent (think for themselves), compassionate for animals and have a respectful gratitude towards Mother Earth.

We are not as concerned about theories and concepts of healing, nor the intellectual arguments about conventional and natural medicine. We are focused only on whether something works in diverse real life situation, without doing harm to animals in the short and long term, and how well it works. We believe in what life and life experiences show us (life never lies). We are realists!

Our Essence

The essence of our company is well represented by our logo and name - the 'pink' color expresses our gentle love for pets, the 'red' and 'white' colors that make up pink represents our "passion" for animals and natural healing, as well as our "purity" of intention to help animals and pet guardians. Our name 'Gentlecare' reflects our experience that many pet health and behavior issues can and should be treated with gentle ways.

How You Can Help Us

We love to hear from our customers. Your feedback and suggestions help us grow to serve you and your pets better. So don't hesitate to write to us via our feedback form. We can help you and more animals only when we understand your needs and concerns.

Our Location

Our Canadian headoffice is located in beautiful Port Coquitlam, British Columbia (40 minutes from Vancouver). If you have any questions at all, please contact us. We are constantly growing and evolving to bring you more relevant products, services and information.