Terms of Use Statement


Restriction of Use

The entire www.gentlecarepet.com website content, including but not limited to text, articles, healing recipes and instructions, graphics, source codes, creative designs, marketing designs, links, videos, sound bites, is copyrighted under the Canada and International copyright laws, and is the sole property of Gentlecare Natural Pet Products. You may print materials for non-commercial personal use only and for the purpose of purchasing and ordering products and services from this website. The reproduction, display, posting, uploading, transmission and distribution of any of the site content is strictly prohibited unless written permission is issued by and full credit is given to Gentlecare Natural Pet Products. Even with permission, any alteration of our site content, newsletter content, marketing materials and email communication are prohibited and thus void any prior permission granted.

All trade names, trademarks and manufacturer's logos are the properties of Gentlecare Natural Pet Products, manufacturing partners or strategic business partners.


Links

You are welcome to use our link on your website provided the url appears as follows http://www.gentlecarepet.com and the company name as follows Gentlecare Natural Pet Products. If you wish to add a company description, please send us an email via the Link Request Form. If you wish to be considered for link exchange, please also fill out the form.

In order to enhance your shopping experience and add value to your visit, we have added third party links to our site. Even though we are very selective of our third party links, we have no control over their privacy policy and other business practices, and you access and interact with them at your own risk. Gentlecare Natural Pet Products is independent of our third party links and assume no liability nor responsibility of your business transactions with them. We welcome any feedback you may have about our third party links (including if a specific link does not work) and will take appropriate actions if needed to protect our integrity and our visitors.


Pet Health Information

FDA disclaimer: The statements on this site have not been evaluated by the FDA or Health Canada. We do not diagnose, treat, cure or prevent diseases. Suggestions, advice, recommendations and other information provided on this site, through products, services, marketing materials, natural pet health database, newsletter, consultations, email and other communications are not veterinary advice and are meant to help you as an animal caretaker, assist you to use our site and select the appropriate products for your pets.

Our information, products and services are not intended to replace proper pet health care from registered veterinarians, veterinary surgeons, pet psychologists, pet behaviorists or other pet care professionals. We are not licensed veterinarians, medical doctors or therapists. You understand that whenever you use non-veterinarian prescribed products and services, including ours, you do so at your own risk. It is up to your common sense to take your pet to a veterinarian for proper diagnosis and treatment.


Limitation of Liability

You understand and agree that the owners of this site, including contract and strategic business partners, shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to:

Damages or loss of purchased goods via transit; damages or loss of purchased goods due to custom denying entry; damages to animal and animal caretaker health beyond our control; any account activity (including negligent or wrongful conduct) by you or any other person accessing the site or using your account; viruses or other harmful result from the use of this site or via our email communication; loss of data, investments, profits or other tangible and intangible losses (even if the owners of this site have been advised of the possibility of such damages) resulting from the use or the inability to use the product(s), service(s), website and or website information; or any misuse of the product(s), service(s), website and or website information; and financial losses, expenses, damages and costs, legal and lawyer's fees from violations of any of these terms and conditions.

We do not warrant the performance of the products due to the numerous variables uncontrolled by us (animal genetics, diet, emotional state, health, drugs, vaccination and surgical history, environmental toxins, individual sensitivity and vitality - to name a few), nor the accuracy, correctness, usefulness, reliability or otherwise of the website contents.


Prices

Prices are subject to change without notice. If you ordered a product with an incorrect price displayed (error), we reserve the right to notify you by email and offer you the options of paying the correct price or canceling the specific product from the order. Your shipment will be delayed until we hear from you (for ground shipment), or if we do not hear from you within 3 business days, we will ship the order and charge the correct price. If you have selected air shipment, we will notify you of the correct price, ship the order without delay and charge the correct price to your order. In either case, if you wish to return the product later, please see our store policy for returns process.


Communication to and from Visitors and Customers

Written and verbal communication may be initiated by us periodically for orders, products and service follow up, feedback and informational purposes. This may be via email, snail mail, fax or phone. Marketing material may be sent to you periodically via snail mail or opt-in e-newsletter.

Information communicated to gentlecarepet.com via this site, email, fax, paper or other media becomes the property of Gentlecare Natural Pet Products, including but not limited to suggestions, recommendations, feedback, advice, comments, ideas, testimonials, graphics and text. We reserve the right to print, post or otherwise use such information without further permission. You are fully responsible for the information you submit, including accuracy, copyright, privacy and other concerns.


Use of Site

By using this website, its products and services, you consent to and are bound by these terms and conditions.

From time to time, we may revise the terms and conditions on this page. Please check back periodically for updates.


Office Hours: Mon-Fri 9am-6pm (PST). Close Sat, Sun, public holidays (Canada).
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Copyright © 2007-2016 Gentlecare Natural Pet Products.
All Rights Reserved Worldwide.

Forced Disclaimer: Information on this website, marketing materials and all communication are for educational purposes only. Statements on this website have not been evaluated by the FDA or Health Canada. The products are not intended to diagnose, treat, cure nor prevent any disease(s). We are not veterinarians. You understand you use non-veterinarian prescribed product, therapy, treatment, including ours, at your own risk. Always consult a veterinarian for your pet's health problem and condition.

Our Warning: Pharmaceutical medication and veterinary medicine can cause serious side effects, damage to your pet's health, even death. Use with caution. Always do your own homework, consult your own intelligence & intuition for your pet's disorder.