Contact Information
Office Hours (pacific standard time):
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Monday to Friday
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9am - 6pm PST |
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Saturday, Sunday & Canadian Public Holidays
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Closed (see exception) |
Office Hours Exception:
- For paid Holistic Pet Wellness Consultation and Distant Therapy, that we assess as having an 'emergency' status (potential life & death in 2 weeks or less), ordered by 5:30pm PST Friday (as long as it is not a public holiday), we WILL communicate with you via email and work on your pet over the weekends and holidays (even though the office is closed).
- If the above is ordered after 5:30pm PST Friday, it will be processed on the following business day. Sometimes we will pick up paid emergency cases over the weekends and start working on it but we cannot guarantee that.
- All other orders, placed after Friday 11am PST, will be processed the following business day (usually Monday).
- If Friday is a Canadian public holiday, then Thursday will be the end-of-week order deadline.
- If Monday is a Canadian public holiday, then Tuesday will be the following business day.
Contact Email: info @ gentlecarepet . com
(All one word, no space in between. We display it this way to reduce spam.)
Phone: 604-630-9451
Mailing Address:
Gentlecare Natural Pet Products
3738 Skye Place
Port Coquitlam, BC
Canada V3B 3A9
Note: We are not a retail outlet. If you would like to pick up your order, please call ahead to book a time. Thanks.
Holidays Schedule 2012
April 6 (Fri) - Good Friday
April 9 (Mon) - Easter Monday
May 21 (Mon) - Victoria Day
July 1 (Sun) - Canada Day
July 2 (Mon) - Canada Day Holiday
August 6 (Mon) - BC Day
September 3 (Mon) - Labour Day
October 8 (Mon) - Thanksgiving Day
November 11 (Sun) - Rememberance Day
November 12 (Mon) - Rememberance Day Holiday
December 24 (Mon) - Christmas Eve
December 25 (Tue) - Christmas Day
December 26 (Wed) - Boxing Day
December 31 (Mon) - New Year's Eve
December 27-28 - close at 3pm; no appointment
January 1 (Tue) - New Year's Day