About the Consultation
An animal communication session is done by appointment over the phone. For clients outside of continental Canada and US, we can also connect via Skype (voice or text chat) or Windows Live Messenger (text chat).
All we need is your pet's name, species (dog, cat, horse, parrot, etc.) and a physical description. Since it is tuning into energy, it is done over long distance without the physical presence of the animal. If you prefer, you can also send us a .jpg or .gif digital picture of your pet.
Pet animals prefer long distance communication because it is much less stressful than traveling to a stranger's place and wait there for an hour. They can be in their home or familiar environment while the communication is happening. Often they will move close to the pet guardian, rest and snuggle up during the session.
People clients prefer phone or live chat more than email consultation because it is much more flexible for asking follow up questions and clarifying answers right on the spot.
Booking the Appointment
When you order a pet reading, you will be asked to book an appointment and enter your phone number. We will email to confirm your session or offer other available options if there is a conflict, problem (e.g. power outage) or if you are in a very different time zone. Please allow 1 business day to process your confirmation (do not book the same day or contact us first).
Things You Need to Prepare
It is recommended that you prepare some specific questions to ask as well as leave some time for receiving your pet's messages. Some clients also take notes on health and suggestions during the session.
If you live in Canada (except Yukon, Nunavut and NWT) or the US (except Alaska, Hawaii and non-continental US destinations), we will call you at the appointed time free of charge.
If you are in a non-continental US destination, Alaska, Hawaii, Yukon, Northwest or Nunavut Territories, or a country outside of US and Canada, please email us (after you place your order) whether you prefer (1) to call us by phone at the start of your session (2) to connect via Skype voice chat or Skype text chat, or (3) via Windows Live Messenger text chat. We will send you the proper phone number, Skype name or Windows Live ID prior to our session.
You can of course use our customer support form if you have any questions prior to or after the session.